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Cancellation and Refund Policy

Cancellation and Refund Policy

At HSE WORLD, we strive to provide the best educational experience to our students. However, we understand that circumstances may arise where you need to cancel your enrollment or request a refund. Please review our Cancellation and Refund Policy outlined below:

1. Cancellation Policy:

1.1 Course Enrollment Cancellation:
– If you wish to cancel your enrollment in a course, you must notify us in writing at least 7 days before the course start date.
– Cancellations made after this period may be subject to a cancellation fee.

1.2 Service Cancellation:
– For services such as consultation or training programs, cancellation requests must be made in writing at least 5 days prior to the scheduled service date.
– Service cancellations made after this period may result in a cancellation fee.

2. Refund Policy:

2.1 Course Refunds:
– If you cancel your enrollment in a course according to our cancellation policy, you may be eligible for a refund of the course fee.
– Refunds will be processed within 5-7 days of receiving the cancellation request.
– Please note that any applicable processing fees or administrative charges may be deducted from the refund amount.

2.2 Service Refunds:
– Refunds for services will be considered on a case-by-case basis.
– If you cancel a service according to our cancellation policy, you may be eligible for a refund of the service fee.
– Refund eligibility and amount will be determined based on the nature of the service and any expenses incurred by HSE WORLD.

3. Refund Procedure:

3.1 Refund Request:
– To request a refund, please contact us at [contact email or phone number] and provide your enrollment or service details along with the reason for the refund request.

3.2 Refund Processing:
– Once your refund request is received, it will be reviewed by our team.
– Refunds, if approved, will be processed using the original method of payment.

3.3 Refund Notification:
– You will be notified via email or phone regarding the status of your refund request.

4. Exceptions:
– Refunds may not be available for certain courses or services with specific terms and conditions. Please refer to the course/service description or contact us for more information.

5. Contact Us:

If you have any questions about our Cancellation and Refund Policy, please feel free to contact us at info@hseworldkochi.com. Our team will be happy to assist you.

Note: This Cancellation and Refund Policy is subject to change without prior notice. Please review this page periodically for any updates or revisions.

Thank you for choosing HSE WORLD for your education and training needs. We appreciate your understanding and cooperation regarding our policies.

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